Cisco IP Phone 8841 (Multiplatform Firmware) - 5-in. WVGA Display, Wideband Audio
SKU: CP-8841-K9=Cisco › Cisco VoIP Phones & Headsets· Model: 8841
Please enquire before ordering
The distributor has not yet confirmed the latest price and availability (last checked Jul 30, 2026)
092-251-4017Awaiting stock confirmationManufacturer's warranty
GenuineFree delivery from ฿5,000Tax invoice
Cisco's IP Phone 8841 is designed for high-performance communication in the office, supporting high-quality audio and a clear display. It works with both Enterprise and Small Business systems.
Key features
- 5-inch WVGA display with resolution of 800×480 pixels and 24-bit color
- Supports Wideband audio and protocols G.711, G.722, G.729ab
- Includes internal 2-port Ethernet switch for simultaneous PC connection
- Supports both Enterprise and Small Business systems
- Features Full-Duplex Speakerphone and Mask DTMF during use
Product description
The Cisco IP Phone 8841 is an enterprise-grade IP phone featuring a 5-inch WVGA display with a resolution of 800 × 480 pixels and 24-bit color, enabling smooth navigation through menus and applications. It supports customizable Multiplatform Firmware to meet the needs of organizations, whether Enterprise or Small Business. It includes Gigabit Ethernet connectivity via an RJ-45 port and has an internal 2-port Ethernet switch for simultaneous PC connection. Additionally, it features Wideband audio for clear sound quality and supports multiple voice encryption protocols such as G.711, G.722, G.729ab, and iSAC, delivering realistic conversations with effective noise reduction.
More features
- Supports analog (RJ-9) headset and AUX connection for call control
- Includes LED indicator lights on handset and Line Keys
- Supports wall mounting with dual-position stand or removable for horizontal mounting
- Supports Bluetooth and USB connectivity for headsets (on select models)
- Supports management via HTTPS, DHCP, DNS, LLDP, and IPv6
Pros and limitations
Pros
- Clear 800×480 pixel, 24-bit color display for easy operation.
- Supports Gigabit network connectivity and has an integrated 2-port switch.
- High-quality audio using Wideband protocol and G.722.
- Supports both Enterprise and small business systems.
- Features Full-Duplex Speakerphone and Mask DTMF during use.
Limitations
- Does not support Wi-Fi directly.
- No USB port for headsets (unlike some models in the series).
- Requires configuration through a dedicated management system to work with Asterisk.
Who it is for
Ideal for office employees who need high-quality IP phones, support collaboration across Enterprise systems, and can be used in both large organizations and small business environments.
Connectivity
Ethernet
Specifications (64)
- Color
- 24-bit color
- Panel
- WVGA
- AUX port
- Used to control Electronic Hookswitch with external headset
- Resolution
- 800 x 480
- Display size
- 5 in
- Headset port
- RJ-9 analog headset jack
- Audio quality
- Wideband-capable
- Ethernet port
- RJ-45 10/100/1000BASE-T
- Supports DTMF
- In-band, Out-of-band (RFC 2833), SIP INFO
- Supports VLAN
- Supports (IEEE 802.1Q)
- Internal switch
- 2-port Cisco Ethernet switch
- Removable stand
- Yes
- Dual-position stand
- 35 and 50 degrees
- MOS Score Reporting
- Telchemy
- Supports call parking
- Yes
- Supports HTTPS updates
- Yes
- Supports call blocking
- Anonymous and Selective
- Supports wall mounting
- Supports
- Supports PC connectivity
- Through internal 2-port switch
- Supports UC-One Presence
- Yes
- Supports call forwarding
- Unconditional, No Answer, On Busy
- Supports voice protocols
- G.711 (A-law, µ-law), G.722, G.722.2, G.729ab, iLBC, iSAC, OPUS
- Supports Remote SDK usage
- Yes
- Supports remote management
- HTTPs, Global Discovery Services (GDS), XSI Services
- Supports network management
- DHCP, DNS, LLDP, CDP, IPv4, IPv6, NAPTR, ICE, MAC address
- Supports security encryption
- 802.1x, FIPS 140-2, Digest authentication, Encrypted configuration files
- Early Media and Preconditions
- Supports
- Supports LED indicator alerts
- On handset (handset, headset, speakerphone), Select key, Line keys, Message waiting
- Supports screen layout change
- Removable bezel (Black or Silver)
- Supports call return when busy
- Yes
- Supports wireless connectivity
- Wi-Fi not specified (not available in data)
- Supports call history recording
- Yes
- Supports mobile synchronization
- Intelligent Proximity (Mobile Device Contacts)
- Supports BroadWorks connectivity
- Anywhere, Executives and Assistants, XSI Call Logs, Caller ID Blocking
- Supports Enterprise system usage
- Yes
- Supports Multicast Paging alerts
- Yes
- Supports call waiting notification
- Message Waiting Indicator
- Supports contact information search
- Intelligent Search, LDAP over TLS
- Supports Small Business system usage
- Yes
- Supports Problem Reporting Tool (PRT)
- Cisco Problem Reporting Tool
- Supports operation in CDP environment
- Yes
- Supports operation in ICE environment
- Yes
- Supports operation in NAT environment
- Yes
- Supports operation in IPv6 environment
- Requires compatibility testing
- Supports operation in LLDP environment
- Yes
- Supports operation via XML application
- Supported
- Supports operation in NAPTR environment
- Yes
- Supports monitoring stored calls via BLF
- Yes
- Supports operation in HTTPs environments
- Yes
- supports 3-party conference (Local 3-way)
- Yes
- Supports Multiplatform Firmware management
- Yes
- Supports operation in FIPS 140-2 environment
- Yes
- Supports operation in MAC address environment
- IEEE 802.3
- Supports operation in XSI Services environment
- HTTPs Support
- Supports operation in DNS SRV Record environment
- Yes
- Supports multi-party conferencing (Hosted N-party)
- Yes
- Supports operation in Configurable Ciphers environment
- Yes
- Supports operation in Automatic Secure Call environment
- Yes
- Supports operation in Digest Authentication environment
- Yes
- Supports operation in Mandatory/Optional Security environment
- Yes
- Supports operation in Encrypted Configuration Files environment
- Yes
- Supports operation in Global Discovery Services (GDS) environment
- Yes
- Supports operation in Customer Device Activation (CDA) environment
- Yes
- Supports operation in Certificate Upload and Encryption Hash Selection environment
- Yes
Compatibility
Cisco Collaboration Platform
Datasheets and manuals straight from the manufacturer — select a document to open or download it.
13 questions
Frequently asked questions about this product
Compiled from manufacturer information
Can the Cisco IP Phone 8841 work with an Asterisk system?
Yes, but requires specific provisioning setup. If the phone has Enterprise firmware, it may need to be changed to 3PCC firmware for full compatibility. Contact sales team for provisioning guidance.
Can this phone connect to a PC and the network at the same time?
Yes, the phone has an internal Ethernet switch with 2 ports, supports 10/100/1000BASE-T network connectivity, and allows simultaneous connection to a PC through the same port
Does it support wireless headset (Bluetooth) usage?
Not directly supported on the 8841 model, but Bluetooth is supported only on the 8845, 8851, 8861, and 8865 models.
Can it be wall-mounted? Does it include a stand?
Yes, it can be wall-mounted by removing the base stand, and it has a wall-mounting slot on the base. It also includes two adjustable stand positions at 35 and 50 degrees.
Does it support operation in IPv6 systems?
Yes, supports IPv6 (RFC 2460), but requires compatibility testing between systems to ensure operation in IPv6 environments.
Does it have call waiting notification functionality?
Yes, it features LED indicators on the handset, headset, speakerphone buttons, selection keys, Line keys, and Message Waiting Indicator to notify incoming calls.
Does it support call parking?
Yes, supports immediate call parking and monitoring via BLF list, enabling efficient call management in office environments.
Do I need additional licenses to use various features?
No information is specified in the source, but certain features such as BLF, Call Park, Conference, and mobile synchronization may require a license from the UC system, such as Cisco Unified Communications Manager.
Is it in stock?
We are confirming the latest stock and price of the Cisco IP Phone 8841 (Multiplatform Firmware) - 5-in. WVGA Display, Wideband Audio with the distributor. Please contact us before ordering at 092-251-4017 or sales@gist.co.th.
How much does it cost?
The distributor has not yet confirmed the latest price and availability. Please contact us before ordering at 092-251-4017 or sales@gist.co.th.
How long is the warranty?
The warranty follows the manufacturer's terms for each model; ask our sales team for the warranty period of this model. To make a warranty claim, call 092-251-4017 or 065-523-5262, or email sales@gist.co.th (Mon–Fri 9:00–18:00), then send the product with your order number to our head office, or bring it to the head office in person.
How long does delivery take?
Orders placed before 12:00 on a business day are delivered within 1–3 business days (Bangkok and vicinity) or 2–5 business days (other provinces). Free delivery on orders of ฿5,000 or more (a ฿150 delivery fee applies below this amount).
Is it genuine?
Genuine products sourced from distributors in Thailand, covered by the manufacturer's warranty. Full tax invoices are available.
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Genuine products
Sourced from distributors in Thailand and covered by the manufacturer's warranty
Warranty period
According to the manufacturer's terms for each model
Covered by the manufacturer's warranty; you can make claims through GIST
Claims through GIST
Ship the product to our head office or bring it in person
Warranty conditions
- A receipt or other proof of purchase is required
- The product must not have been modified or altered
- Damage caused by misuse is not covered by the warranty
- To make a warranty claim, call 092-251-4017 or 065-523-5262, or email sales@gist.co.th (Mon–Fri 9:00–18:00), then send the product with your order number to our head office, or bring it to the head office in person.Head office: 554 Sky Nine Center, Floor 12A, Room 554/62, Asok-Din Daeng Road, Din Daeng Subdistrict, Din Daeng District, Bangkok 10400
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