

TP-Link Tapo H500 Smart HomeBase CentralHub™ 16GB Built-in Storage + 2.5" SATA HDD/SSD Expandable
For orders placed before 12:00 on a business day; weekends excluded
Tapo H500 is a complete smart device management hub that supports up to 16 Tapo cameras and 64 Sub-G sensors, with 16GB of internal memory and expandable up to 16TB via SATA 2.5" hard drive, operating in both online and offline modes.
Key features
- Supports up to 16 Tapo cameras and 64 Sub-G sensors.
- 16GB internal memory + expandable up to 16TB via SATA 2.5" HDD/SSD.
- Records video continuously 24/7 or on motion detection, without requiring cloud services.
- Supports Facial Recognition to alert only on unfamiliar people.
- View live video from up to 4 locations simultaneously via HDMI.
Product description
Tapo H500 is a complete smart home management hub that supports up to 16 Tapo cameras and up to 64 Sub-G sensors on a single platform. It features 16GB internal memory and an additional SATA 2.5" hard drive expansion slot, supporting up to 16TB (sold separately) for storing video footage for years without relying on cloud services or microSD cards. It supports continuous 24/7 recording and AI Facial Recognition to detect strangers only, reducing false alerts. You can view live video or playback simultaneously at up to 4 locations via the HDMI port on a large display.
More features
- Built-in 110dB alarm speaker and supports two-way audio.
- Operates in offline mode without requiring network connection.
- Encrypts data using AES 128-bit + SSL/TLS to prevent data leakage.
Pros and limitations
Pros
- 16GB internal memory with 2.5" HDD/SSD expansion slot supporting up to 16TB capacity for multi-year operation.
- Supports up to 16 Tapo cameras and 64 Sub-G sensors on a single platform.
- Records video 24/7 or on-demand events without requiring cloud service fees.
- Supports Facial Recognition to reduce false alerts from known individuals.
- View up to 4 live video feeds simultaneously via HDMI on a large screen.
Limitations
- Additional hard drive must be purchased separately to expand storage capacity.
- No Wi-Fi port available for connecting other devices besides cameras and sensors.
Who it is for
Ideal for users seeking an all-in-one smart camera and sensor management hub without relying on the cloud, with multi-year video recording and AI-based stranger detection.
Specifications (30)
- Weight
- Approx. 1.5 kg
- Buttons
- 1 x Reset Button, 1 x Answer/SYNC Button, 1 x Decline/Mute Button, 1 x Volume Up Button, 1 x Volume Down Button
- Warranty
- 1 year
- HDMI Port
- 1 x HDMI
- Encryption
- 128-bit AES Encryption with SSL/TLS
- AI Features
- Facial Recognition, Smart AI for event filtering
- Power Input
- 100-240V, 50/60Hz
- USB Support
- 1 x USB-A for data transfer, 1 x USB-C for charging
- Offline Mode
- Records directly to device during network outage
- Power Output
- 12V, 2A
- Certification
- CE, RoHS, RCM
- DC Power Port
- 1 x DC Power Port
- Two-Way Audio
- Built-in microphone and speaker for audio communication
- Ethernet Ports
- 1 x 10/100 Mbps (For WAN)
- Package Content
- Tapo H500, Power Adapter, Screws, Quick Start Guide, Ethernet Cable
- Wi-Fi Frequency
- 2.4 GHz (For Cameras), 5 GHz (For Router), Sub-1 GHz: 863.35MHz, 864.35MHz, 868.35MHz (EU/UK), 920.9MHz, 921.7MHz, 922.3MHz (US/AU)
- Built-in Storage
- 16GB eMMC
- Expanded Storage
- 1-Bay, 2.5" SATA HDD/SSD, up to 16TB (sold separately)
- Firmware Version
- V1.60
- Storage Humidity
- 5%~90%RH, Non-condensing
- Alarm Sound Level
- 110dB
- Operating Humidity
- 10%~90%RH, Non-condensing
- Storage Temperature
- -20℃ ~ 60℃ (-4°F ~ 140°F)
- HDMI Screen Mirroring
- Supports up to 4 live views on external monitor
- Max Cameras Supported
- 16 Tapo cameras
- Operating Temperature
- 0℃ – 40℃ (32°F – 104°F)
- Dimensions (W x D x H)
- 6.31 x 3.89 x 3.28 in. (160.20 x 98.82 x 83.21 mm)
- Max Sub-G Sensors Supported
- 64 Tapo Sub-G sensors
- Storage Capacity (24/7 Continuous)
- 1 TB: 20 days | 2 TB: 40 days | 3 TB: 61 days | 4 TB: 81 days | 8 TB: 161 days | 16 TB: 323 days
- Storage Capacity (Event-triggered)
- 1 TB: 16,498 days | 2 TB: 33,033 days | 3 TB: 49,530 days | 4 TB: 66,029 days | 8 TB: 132,057 days | 16 TB: 264,114 days
Datasheets and manuals straight from the manufacturer — select a document to open or download it.
Frequently asked questions about this product
Compiled from manufacturer information
What Tapo camera models does the Tapo H500 support?
Supports all Tapo cameras within the Tapo ecosystem, particularly models that connect via the Tapo app, such as C246, C840, C660, and C645D, with a maximum of 16 cameras managed simultaneously.
How long can 24/7 video recording last with an 8TB HDD?
With an 8TB HDD in 24/7 continuous recording mode, data can be stored for up to 161 days, approximately 5 months, ideal for long-term surveillance without cloud service fees.
How many camera views can be displayed simultaneously via HDMI?
You can display live video simultaneously at up to 4 locations on an external monitor via the HDMI port, making it ideal for surveillance in control rooms or home hubs.
How much power does the Tapo H500 consume?
Uses 100-240V, 50/60Hz power input, with a 12V, 2A DC output port, featuring low power consumption and long-term continuous operation.
Yes, it can be wall mounted or installed in a rack.
Compact size (160.2 x 98.8 x 83.2 mm) with mounting holes for wall or rack installation, ideal for placement in equipment rooms or central control centers.
Yes, it has an alert system for events.
Yes, it sends app alerts through the Tapo app when strangers or specific events are detected, using AI Facial Recognition to filter out known individuals and reduce false alerts.
Yes, it can record video even without an internet connection.
Yes, Tapo H500 supports offline mode and can record video to internal memory or connected hard drive immediately, even without an internet connection.
Does it support firmware updates through the app?
Yes, firmware updates can be performed automatically or manually through the Tapo app, enhancing security and adding new features such as Dual-Lens camera support and Local Smart Action.
Is it in stock?
The TP-Link Tapo H500 Smart HomeBase CentralHub™ 16GB Built-in Storage + 2.5" SATA HDD/SSD Expandable is in stock and ready to ship. Orders placed before 12:00 on a business day are delivered within 1–3 business days (Bangkok and vicinity) or 2–5 business days (other provinces). Order online at store.gist.co.th or contact our sales team at 092-251-4017.
How much does it cost?
The price is ฿4,071 (including 7% VAT). It is in stock and ready to ship. Business customers can request a quotation at sales@gist.co.th.
How long is the warranty?
Warranty period: 1-year warranty according to manufacturer terms. (manufacturer's terms). To make a warranty claim, call 092-251-4017 or 065-523-5262, or email sales@gist.co.th (Mon–Fri 9:00–18:00), then send the product with your order number to our head office, or bring it to the head office in person.
How long does delivery take?
Orders placed before 12:00 on a business day are delivered within 1–3 business days (Bangkok and vicinity) or 2–5 business days (other provinces). Free delivery on orders of ฿5,000 or more (a ฿150 delivery fee applies below this amount).
Is it genuine?
Genuine products sourced from distributors in Thailand, covered by the manufacturer's warranty. Full tax invoices are available.
Didn't find the answer you need?
Genuine products
Sourced from distributors in Thailand and covered by the manufacturer's warranty
Warranty period
1-year warranty according to manufacturer terms.
Covered by the manufacturer's warranty; you can make claims through GIST
Claims through GIST
Ship the product to our head office or bring it in person
Warranty conditions
- A receipt or other proof of purchase is required
- The product must not have been modified or altered
- Damage caused by misuse is not covered by the warranty
- To make a warranty claim, call 092-251-4017 or 065-523-5262, or email sales@gist.co.th (Mon–Fri 9:00–18:00), then send the product with your order number to our head office, or bring it to the head office in person.Head office: 554 Sky Nine Center, Floor 12A, Room 554/62, Asok-Din Daeng Road, Din Daeng Subdistrict, Din Daeng District, Bangkok 10400
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฿4,071